User Privacy Policy
Welcome to the privacy page for SelectBet. This policy explains how we collect, use, store and protect personal information when you use our casino and sportsbook services. We take user privacy seriously and aim to be clear about what data we hold and how you can manage it.
Types of data we collect
We collect several categories of information to operate accounts and process transactions. This includes personal data that identifies you, technical details from your device and connection, and transactional records related to deposits, bets and withdrawals.
Personal data
Personal data may include your name, date of birth, contact details, identity documents where required for verification, and payment information needed to complete deposits or withdrawals. We only request information that is necessary to create and maintain your account and to comply with verification procedures.
Technical data
Technical data covers information automatically collected when you visit our site, such as IP address, browser type, device identifiers, operating system, and basic location data. This information helps us keep the service secure and to ensure compatibility with your device.
Transactional data
Transactional records include your deposit and withdrawal history, wager details, game activity, bonuses applied and account balances. We use this data to process payments, detect fraud, and manage your account activity.
Use of information
We use data to operate your account, process payments, provide customer support, detect and prevent fraud, and to comply with legal obligations. Aggregate and anonymised data may be used for analytics and improving our services. We do not sell your personal information.
Data protection practices
We implement technical and organisational measures to protect personal data from unauthorised access, alteration or loss. Access to personal data is limited to employees and contractors who need it to perform their duties. We regularly review security practices to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar tracking tools to remember your preferences, enable core site functionality, and analyse site usage. You can manage cookie settings in your browser. Some features may be limited if cookies are disabled.
User rights
You have rights regarding your personal data, including rights to access, correct or request deletion of information we hold about you, where applicable. You may also object to certain processing activities and request restriction in line with applicable privacy principles.
Access, correction and deletion
To access, update or delete your information, contact our support team via [email protected]. We will respond and assist with requests in a timely manner, subject to any legal or operational constraints.
Information sharing and third parties
We may share data with payment processors, identity verification providers, and other service partners necessary to run the platform. We require third parties to protect data and to use it only for agreed purposes. We do not disclose personal data for direct marketing by unrelated parties.
Privacy policy updates
We may update this policy from time to time. When changes are made we will post the revised policy on our site and indicate the update date. For questions about privacy or data handling at Select Bet, please contact [email protected].